Skip to main content

Frequently Asked Questions

Getting Started with Lover Snap

1. How does Lover Snap work?
Lover Snap lets you upload selfies, create AI models, and generate photorealistic images of yourself. The AI learns your appearance and places you in various settings with different outfits, expressions, and actions. You can do this all from your laptop or phone, avoiding expensive photography sessions.
After signing up, you gain access to the Lover Snap studio, where you can use photo shoot presets, write prompts, or replicate photos for endless creativity.

2. What type of photos should I upload for creating an AI character?
Upload high-variety photos, including close-ups and full-body shots, with different locations, angles, clothing, and expressions. Avoid group photos, sunglasses, hats, or images where your face is obscured.

3. What file formats are supported for uploading photos?
We accept JPG, PNG, WebP, and AVIF files. HEIC files are not supported; please convert them to JPG first.

4. How long does it take to create my AI character?
It typically takes about 30 minutes to create an AI character.

5. How long does it take to generate a photo?
Generating a photo takes approximately 23 seconds. You can generate up to 16 photos simultaneously.

Pricing and Subscriptions

7. Is Lover Snap free?
Due to high computational costs, we currently cannot offer a free trial. However, the Starter plan is an affordable option to explore Lover Snap.

8. Do I get access immediately after paying?
Yes, after payment, you’ll receive an automated email with a login link. You can start creating models and generating photos right away.

9. Can I upgrade or downgrade my subscription?
Yes, you can change your subscription at any time through the billing portal. Upgrades take effect immediately; downgrades apply at the next billing cycle.

10. Can I cancel my subscription at any time?
Yes, you can cancel your subscription anytime through your account or, if using the iOS app, via Apple’s subscription management.

11. Can I get a refund?
Refunds are only available if you haven’t created a model or generated more than 20 photos. For a refund request, please contact us with your reason here.

Note: Refunds are not possible once an AI model is created due to high computational costs.

Features and Capabilities

12. What AI model does Lover Snap use?
We use a proprietary AI pipeline optimized for high photorealism. Our model continuously improves with user feedback and advanced datasets.

13. Can I use Lover Snap to try on clothes?
Yes! You can upload clothing images, and the AI will apply them to your character. We are working on improving performance with prints.

14. How closely will the photos resemble me?
The resemblance depends on the quality and variety of the photos you upload. Better input photos lead to more accurate AI representations.

15. Will the photos have AI artifacts?
Some photos may show AI artifacts, such as extra arms or deformations. About 75% of photos turn out great, and 10% are exceptionally good. You can edit artifacts using our in-app tools.

16. Can I generate photos of kids or minors?
No, generating photos of children or minors is strictly prohibited. Our service is designed for adults (18+).

Privacy and Security

17. Is my data secure? Will my photos remain private?
Yes, your photos and models are stored securely. We prioritize data privacy and do not share or misuse your information.

18. Can I delete my data?
Yes, you can delete your photos and models from your account. Deleted data is permanently removed after 30 days. Canceling your subscription schedules your account for deletion.

19. Is the payment process secure?
Yes, we use Stripe for payment processing, which meets bank-level security standards. Your card information is never stored.

Additional Questions

21. Can I get a receipt or invoice for my payment?
Yes, receipts and invoices are provided after payment.

22. How do I get 6+ months free?
Sign up for an annual plan to save over 50% compared to monthly plans—equivalent to 6+ months free!